Shipping policy

Processing Time All orders are processed within 2–5 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Times We ship to customers in the United States and internationally. Estimated delivery times after processing:

• United States: 7–15 business days
• International: 14–30 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.

Shipping Costs Shipping costs are calculated at checkout based on your location and order total.

Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.

Customs & Import Duties For international orders, customs fees, duties, and taxes may apply and are the responsibility of the customer. These charges are determined by your local customs authority and are not collected by JayCe-eL.

Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at [your email] and we will investigate with the carrier.

Contact Us For any shipping questions, reach us at support@jayceel.com.